YOUR PERSONAL DATA AND HOW WE USE IT
We collect, use, and store your personal data to ensure we can provide various services to you and offer a personalized experience both online and in our stores. This may occur on our website or via other means. We will keep your personal data confidential at all times and only collect, use, and store it in accordance with this Privacy Policy.
COLLECTION OF YOUR PERSONAL DATA
We collect different levels of personal data, both on our website and at our physical stores:
- Browsing as a Guest: If you are not a registered user, you will be browsing our website as a guest. We will not collect or use any personal data from you, but you may not be able to use all the services and features that we offer to registered users.
- Registering on Our Site: When you register on our website, you will need to provide certain personal data (such as your name and contact details) to receive various features and services, such as email updates, responses to your queries, and priority access to limited edition items.
- Placing an Order: You can only place an order with us as a registered user on our website. We will collect the necessary information to fulfill the order, including your name, contact details, and payment/credit card information.
- Verifying or Updating Data: You may verify or update any of your personal data that we hold by contacting our Customer Service team or amending your customer profile in your registered account.
USE OF YOUR PERSONAL DATA
We use the personal data you provide for the following purposes:
- Providing Our Services: This includes responding to your inquiries, providing product recommendations on our website, maintaining your shopping cart, assessing your applications for our services, and fulfilling your orders (including payment security checks and verification).
- Marketing Communications: We may occasionally update you on our latest products and news via email, post, and telephone.
DISCLOSURES OF YOUR INFORMATION
Your personal data will be kept confidential with us, except when disclosed to the following parties:
- Financial Institutions: Any financial institutions or credit card issuing companies, or collection agencies necessary to establish and support the payment made by you.
- Legal Obligations: Any parties where such disclosure is mandated by statutory or contractual obligations or as required by law.
This Privacy Policy does not apply to any websites maintained by third parties. Please read the third party’s privacy policy before providing your personal data to them (whether via our website or not). We are not responsible for any use or breach of your personal data by such third parties.
CONTACTING US
If you have any questions about our Privacy Policy, please do not hesitate to contact us at info@coldamsterdam.com.